Conditions for Returns and Exchanges

  • Products can be returned or exchanged within 3 days of receiving the order.
  • The product must be in its original condition and unused.
  • Exchanges are only applicable for defective or incorrectly shipped items, not for a change of mind or dissatisfaction with the product.

Steps to Follow

  1. Contact us via email.
  2. Provide order details and photos if necessary.
  3. Prepare the product and send it through the designated shipping company.

Costs

  • The customer bears the return shipping fees unless the error is on our part.