Shipping Policy

At Oudiva, we are committed to providing a smooth and reliable shopping experience for our customers across the United States. Every order is carefully packed and prepared before being shipped.

Order Processing

Orders are usually processed within 1–3 business days after payment and order confirmation.

Orders placed on weekends or U.S. public holidays may be processed on the next business day.

Shipping Time

Our standard shipping time within the USA is approximately 5–10 business days.

Please note that delivery times may vary depending on your location, carrier delays, weather conditions, holidays, or other unforeseen circumstances.

Shipping Charges

Available shipping options and charges will be displayed at checkout before you complete your purchase.

From time to time, Oudiva may offer free shipping promotions on selected orders or products.

Order Tracking

Once your order has been shipped, you will receive a shipping confirmation with tracking information, where available.

You can use the tracking details to follow your package until it reaches your delivery address.

Delivery Address

Please make sure that your shipping information is complete and accurate, including:

• Full Name

• Complete Shipping Address

• City

• State

• ZIP Code

• Valid Phone Number

Oudiva is not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information provided by the customer.

Delayed or Missing Orders

If your order has not arrived within the expected delivery timeframe, please contact our customer support team. We will assist you in checking the shipment status and resolving the issue.

Damaged Packages

If your package arrives damaged, please contact us as soon as possible with your order details and supporting photos so our team can review the situation and assist you.

Contact Us

If you have any questions regarding shipping or your order, please contact Oudiva Customer Support.

Thank you for choosing Oudiva!